OUR POLICY
Access: candynow.ca is a B2B wholesale only eCommerce platform servicing business across Canada. Customers are required to create an account and log in to access the website and place orders.
Order Processing: All orders must be placed on www.candynow.ca. After checkout, we will pick and pack your order and contact you with the final invoice amount to finalize payment.
Payment: Visa or Master Card prepayment is required before shipping.
Shipping Policy
Free Shipping on Qualifying Orders
- Vancouver & Lower Mainland*, BC: Free shipping on orders of $250 CAD or more (before tax) including beverages.
- Rest of Canada: Free shipping on orders of $350 CAD or more (before tax), excluding beverages. Available in all provinces except remote areas.
Shipping Fees for Orders Below the Minimum
- Vancouver & Lower Mainland*, BC: A flat shipping fee of $10 CAD applies to orders under $250 (before tax).
- Rest of Canada: A flat shipping fee of $25 CAD applies to orders under $350 (before tax).
Free Shipping does not apply on Beverages indicating (SHIPPING EXTRA) which ships on a pallet at a discounted shipping rate calculated once the order is ready to ship out. (No additional shipping fees on beverages in Vancouver Lower Mainland*)
*Lower Mainland:
Abbotsford, Burnaby, Chilliwack, Coquitlam, Delta, Langley City, Langley Township, Maple Ridge, New Westminster, North Vancouver, Pitt Meadows, Port Coquitlam, Port Moody, Richmond, Surrey, Vancouver, West Vancouver, White Rock
Oversized and/or Heavy items may be subject to additional shipping fee.
candynow.ca uses 3rd party couriers and shipping companies. candynow.ca assures packing products in perfect condition before shipping, and is not responsible for damages to products happen during shipping after the order leaves our warehouse.
Even though we take great precaution when shipping your order, not even candynow.ca can control mother nature. Once your package leaves our warehouse, candynow.ca does NOT guarantee any product, shipped in warm weather or to warm climates, from melting, and in a cold weather or to a cold climates from freezing.
Help Desk: You are welcome to contact us by email info@candynow.ca at anytime or by phone at 778-697-1669 Monday to Friday, 7 AM to 3 PM PST for questions and/or assistance.